Service
Automation
Business workflow automation — background jobs, event-driven processes and AI-assisted steps that remove repetitive manual work.
Most manual work in a business is the glue between systems: copying data, chasing approvals, categorising requests, generating documents. That glue can be software.
I automate workflows with reliable queues and jobs, and add AI where it genuinely helps — classification, extraction, drafting — with checks so automation stays trustworthy.
Typical use cases
- Document generation and distribution
- Lead routing, enrichment and follow-up
- Scheduled reporting and reconciliation
- AI triage of emails, tickets or forms
Typical deliverables
- 01Process map with automation candidates
- 02Job and event pipeline implementation
- 03AI-assisted steps with validation and fallbacks
- 04Monitoring, alerts and audit logs
Have a project in mind?
Tell me what you're trying to build. I'll come back with an honest view on scope, architecture and the right approach.